Email that keeps your customers in orbit.

Your entire email channel inside Klaviyo: strategy, your website's sign-up experience, segmentation, automated customer journeys, campaigns, copy, design, implementation, QA, testing, reporting and ongoing optimisation. We take responsibility for the whole channel, not only the easiest parts.

We learn what your brand sells, who buys it and what you want email to achieve, whether that is more repeat orders, stronger campaign revenue, a better welcome journey or a complete lifecycle setup. You tell us what is already running and where the channel feels stuck. We explain how we work, check whether we can honestly help and agree on a sensible next step. There is no hard sell and no pressure to decide on the call.

Both. If Klaviyo is already running, we audit the account and keep what is genuinely working before we rebuild or improve the weak points. If you are starting from scratch, we map the customer journey, create the right foundation and build the flows, campaigns, segments and sign-up experience around your brand from the beginning.

We prioritise the work that can make the biggest difference first. That usually means the sign-up experience, core segments and the evergreen journeys your store genuinely needs, such as welcome, browse recovery, abandoned checkout, post-purchase and winback. We then write, design and implement every email, including triggers, timing, filters and branches. The exact order comes from the audit because no two accounts start in the same place.

No. We work directly inside your Klaviyo account and put the complete system live ourselves. You provide access, brand assets, product context and approvals. We handle the strategy, copy, design, build, QA and implementation.

Not every message needs the same format. We can build highly visual emails when the idea and brand call for it, and quieter, more text-led emails when that will perform better. Across both, we account for mobile rendering, accessibility, sensible image weight, inbox placement and a healthy sending programme. Beautiful work still has to load, land and earn the click.

Ongoing management includes fresh campaigns, usually 10 to 12 or more depending on your plan, plus testing and refinement across the evergreen flows we built. We monitor deliverability, sharpen segmentation and report in plain English on what worked, what did not and what we are changing next. Nothing is left to go stale.